Tools and Resources

Annotated Bibliography

Electronic Health Records (PDF, 45 pages)

White Papers

Community Health Record Technical and Business Considerations (PDF, 2 pages)

This paper provides insight into the technology and business concerns and considerations resulting from the implementation of a community health record.

A Vision for Community Health Records (PDF, 1 page)

The use of Electronic Health Records will become as commonplace in doctor offices as the stethoscope before 2015 and with it will come a mutual expectation by doctors and patients that patient information, with their permission, will be available for both to share.

Journal Articles

Connected: Communicating and Computing in the Examination Room (This link opens a new browser window and the PDF of the article as it appears on the TurnerWhite Communications Web site. Close the new window to return to The Robertson Group Web site.)

JCOM. 2002 November;9(11):621-4. Baker LH, Keller V

There is clear evidence that communication skills help clinicians and patients achieve important health outcomes. More and more clinicians are using a computer to access patient records during visits.

Health Information Technology and Physician-Patient Interactions: Impact of Computers on Communication during Outpatient Primary Care Visits (This link opens a new browser window and displays the article on the PubMed Web site. Close the new window to return to The Robertson Group Web site.)

J Am Med Inform Assoc. 2005 Jul/Aug;12(4):474-80. Robertson N, et al.

Research Paper. The aim of this study was to evaluate the impact of introducing health information technology (HIT) on physician-patient interactions during outpatient visits.

"What Else?" Setting the Agenda for the Clinical Interview (This link opens a new browser window and the PDF of this article as it appears on the AIM reprint Web site. Close the new window to return to The Robertson Group Web site.)

AIM. 2005 November;143(10):766-70. Baker LH, O'Connell D, Platt FQ

Sharing responsibility for agenda setting allows the patient to feel respected as a participant in that process. Shared responsibility does not end with the agenda but continues throughout the interaction.